We reckon the first thing is fast, good-quality internet access. You want internet that gives you enough bandwidth for what you need, whether that's streaming films on Netflix or more demanding applications such as downloading games to your Play, Station. Once you've got that, you want to compare prices. The price of broadband can vary greatly from person to person, as some shoppers can save on their broadband when they buy it as part of a bundle with their TV or mobile phone subscription.
It's important to shop around to find the best broadband deals. Check out Times Money Mentor's guide to budgeting for other tips.
Unfortunately, there’s no straightforward answer to this one. What’s best for you will depend on a whole range of factors but three key ones to think about are: Where you live is an important consideration as not all providers, services and deals are available to everyone. For example, those living in more rural areas may not have the option of fibre optic broadband so will be limited in their high-speed broadband choices.
This means we’ll only show you the options available in your area (Best Fibre Broadband Deals). With so many confusing package combinations to choose from, having an idea of the services you want will help narrow down your search. The connection speed and broadband monthly usage allowance you need will depend on the your household.
Look out for the minimum average speed the provider offers as this determines how fast web pages load, files download and the time streaming takes to buffer. If your household is a heavy broadband user, a fast speed is recommended. With so many different combinations to choose from, it’s no surprise that monthly costs can vary wildly.
When all four are combined, this is known as quad-play packages. Read more about how to choose and compare broadband here. Will broadband comparisons ensure I get the best broadband deals in my area? By law, advertised broadband speeds represent an average, so actual speeds in your household are likely to vary depending on local infrastructure.
However data limits or broadband speeds could still be capped if excessive data usage is affecting the browsing experience of other people on your network. Truly unlimited: A truly unlimited service delivers unlimited data usage without any caps or restrictions. This makes it a strong option for heavy internet users, and people who regularly upload and download large volumes of data.
Will I get charged for switching broadband provider? Like other domestic utilities, you will be charged for switching broadband provider if you're still within an existing contract. Broadband providers, energy providers and other utility firms tend to include early cancellation fees in their contracts, unless a no-contract broadband deal has been entered into.
Are there any set up costs for the best broadband and phone deals? You may be charged for any equipment needed to benefit from the best broadband and phone deals. You may also be charged a setup fee if an engineer has to visit your property to install home broadband hardware.
It costs an average of £17 a month, and is included in most broadband deals UK-wide. Virgin Media can supply broadband without a phone line, and some other ISPs (notably Sky and EE) are rolling out services where broadband is supplied without an accompanying phone line. However, combined broadband and phone deals can be a cost-effective way to combine landline and internet services (Best Broadband Deals Uk 2020).
Our broadband comparison is powered by the Ofcom-accredited service Uswitch. How do we make money from our comparisons? We have commercial agreements with some of the companies in this comparison. We get paid commission if we help you to take out one of their products or services. Find out more here.
Below you’ll find our helpful how-to guide for choosing the best broadband provider for you. And, below that, our top picks of the best UK broadband providers in 2021. Best broadband deals in your area, How to choose the best broadband provider for you, Check your coverage, When it comes to getting the best broadband, location makes a big difference.
Faster fibre connections may or may not be available, depending on whether the necessary cabling has been installed in your area. This makes checking your coverage essential. All major ISPs have a page on their website where you can enter your postcode and check which services and speeds you can expect to receive.
Keep an eye on what happens after your initial contract term ends, too. Some ISPs hike the price up after the first year or 18 months, sometimes massively inflating the monthly charge. This is often negotiable, though, if you phone them up and say you're planning to move to a different provider.
Some providers also offer special deals on mobile data, which is worth bearing in mind if you're also in the market for a new mobile phone contract. A final point of differentiation between ISPs is the quality of the router that's provided with your service. Some, such as BT and Talk, Talk, offer good-quality, high-speed hardware.
Read our best wireless routers roundup to learn more. To help bring a bit of transparency and clarity to the performance of the best broadband providers, Ofcom recently joined forces with regulators from the water, energy and banking sectors as part of the UK Regulators Network (UKRN) to release performance scorecards for their respective industries.
You can see how the broadband providers below scored here and we've included the latest scorecard information below each entry in this list. 1. Zen Internet: The undisputed customer satisfaction champion, It’s fair to say that Zen Internet swept this year’s Best Broadband Awards, with more very satisfied customers in every category than any other provider, and a higher number of total satisfied customers to boot.